Over 15 years of experience
Shipped within 2 business days
Worldwide shipping

Customer service

Ordering and delivery

Biyomap ships all packages every Wednesday and Friday by default! All orders placed before or on these days before 17.00 will be shipped the first following shipping day. It sometimes happens that orders at PostNL are delayed. Unfortunately we have no influence on this.

Keep a close eye on your Track & Trace. Have you not received your order after 3 days? Please contact us!

SOLIT ships to all countries in the World. Enter the country you live in during checkout and shipping costs will be calculated automatically.

Yes, with all orders you make at Biyomap you will receive a Track & Trace code. You will receive this code as soon as your package is registered at PostNL/DHL. 

Approximately 15 minutes after your order is placed you will receive a confirmation email. Still haven’t received a confirmation email after 30 minutes? Please check the spambox of your e-mail. No mail here either? Please contact us so we can still provide you with a confirmation email.

Currently, the primary delivery option is “shipping. In the future, they capabilities will be expanded!

If you have made a mistake in your order, by entering a wrong house number for example, we can still change it for you. When you find out that this has happened, it is important that you contact us as soon as possible. That way we can make sure that the mistake is corrected as soon as possible. 

Biyomap’s distribution center is located in the Netherlands. This means that all orders are shipped from here. If import duties must be paid, the recipient must pay them (DAP).

Payment

Payment at Biyomap-webshop.nl

We like to make it as easy as possible for you to make an order. To pay at Biyomap you can use:

– iDeal

With iDeal you can pay online through the familiar online payment environment of your own bank.

– PayPal

PayPal is a worldwide online payment system that individuals and webshops can use. Link your bank account or credit card and pay in a few clicks with your PayPal account.

– Bancontact 

Belgian customers can easily pay with the physical card linked to credit in a Belgian bank account.

– Apple Pay

Apple Pay is the payment method of phone manufacturer Apple. Any Apple user can check this option during checkout. Pay quickly, easily and securely with the payment cards you have added to your Apple Wallet. Want to know more about Apple Pay? Read about it on Apple’s website. 

– Credit Card

Exchanges and returns

Oops, we made a mistake while packing. We are happy to fix this for you! Please feel free to contact us. We will help you right away.

If you would like, you can already return the wrong item to us using the return form. 

Once we receive your package, we do our best to refund the purchase price to you as soon as possible. This takes up to 14 days, but usually goes much faster! You will be refunded the purchase price in the same way you paid. 

Still haven’t received your money back after 14 days? Feel free to contact us. Please have your order number of the return shipment ready.

Biyomap products

Biyomaps are available in a variety of sizes. The title of each product shows the sizes in centimeters. With your artwork on and see which Biyomap fits it best!

Biyomap bags are made of high quality material. The bags are made of Non-woven fabric material. Non-woven fabric is one of the environmental friendly materials. Each Biyomap is made from at least 50% recycled material. 

Each bag is made from the biodegradable material polypropylene. 

Normally, non-woven fabric could natural decompose in 2 or 3 years; if it is being exposed to the sun or wet air, natural degradation will be faster. This is a natural phase of the product and it’s materials.